FAQs
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Our solar utility service works very similarly to a standard service. The main difference is that the power is produced via solar panels on your very own roof instead of an off-site location.
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Unlike most scenarios where you need to buy or lease the solar equipment, we install the equipment at no cost to you. You simply pay for the power produced by the panels.
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Absolutely — because you’re only paying for the power instead of the panels. All the problems that typically come with buying or leasing panels are not possible with this service.
Sunrun provides extensive insurance for its systems and installations to ensure your home and our equipment is protected.
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During your home review, your representative will survey the home to confirm that it is a good fit for the service.
They will also create a design based on the needs of your home and will answer any further questions or concerns at that time.
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In the state of Nevada, an HOA cannot prohibit or unreasonably restrict a property owner from using a system for obtaining solar energy. (Per NRS § 111.239 and NRS § 278.0208)
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In the event you decide to sell the property, simply put us in touch with the new homeowner and we’ll facilitate the transfer of service.
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A solar lease and our utility service may have some similarities but the key difference is simple:
With a lease, you agree to pay a fixed monthly amount to rent and use the system. With the solar service, you’re simply paying a fixed price per kWh for power generated, while leaving the equipment responsibility to us.
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In most cases, a home is pre-screened prior to the home review to determine eligibility but in the event a home cannot be pre-screened, then a soft credit check may be required, which will not impact your credit.
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Sunrun will always be responsible for monitoring and maintaining equipment after installation. If any problems arise, contact Sunrun’s Care team immediately so we can promptly resolve the issue.